- Through the Internet Banking Service, as long as the customer has the applied products and is the Holder, they can perform the following operations, without prejudice of others which may be included in the future:
- Inquiry of product’s balances of accounts linked to User: current accounts, saving accounts, loans, term deposits, other products, both in local and/or foreign
- Checking accounts statement inquiry, day’s and historical movements (up to 1 year), both in local and /or foreign currency
- Chequebook application, according to the quantity limit and types of enabled Chequebooks
- Issued cheques’ non-payment orders sending
- Transfers between own and others accounts, both in local and/or foreign currency
- Foreign currency’s Exchange type board inquiry
- Service for businesses: employees’ payroll, payment to suppliers
- Possibility of sending messages to the bank
- Credit Card Expiry, Minimal Payment, Balance inquiry
- Bank’s credit card payment
- The Bank is authorized to broaden, restrict, cancel or suppress, totally or partially, temporarily or permanently, any of the above mentioned operations, through a notice which may be done on the Web Site itself or by any other means, without these means being object to any reclaim nor grant the User right to reclaim for damages and prejudice. The user acknowledges that the Internet Banking Service is optional and voluntary and provided by the Bank with the sole end of providing greater comfort and ease to the User, reason for which it frees of any responsibility when the service cannot be used, for whatever reason, in the understanding that the other traditional ways of performing operations are still standing
- The Bank is under no obligations to comply with the given instructions if the Client does not have sufficient funds for it. It will also be able to postpone them in case of technical inconveniencies and/or cut off hours/clearing
- The user takes knowledge that in every one of those accounts and/or deposits on which operations may be performed, no preventive measures of any kind must apply, and that every operation to be performed may not constitute suppression or diminishing of existent guaranties in favour of the Bank
- The user exempts the Bank of responsibility for damages and prejudices which may arise from errors, flaws in equipments or lines or any other circumstance, of any origin, which stops the normal functioning of the system. Consequently, the user assumes the consequences of the fortuitous and/or force majeure cases of the events referred to in the terms of Article 422 of the Civil Code
- The Client upon accepting the application at hand acknowledges that they are requesting or already have an unique access code to the electronic services offered by the Bank, hereon ‘Electronic Banking Number’, through which they can register as a Internet Banking user and auto-assign to themselves an User, Password, as well as the custom security questions/answers. The Client acknowledges and accepts that the ‘Electronic Banking Number’ and PIN, as well as the Token device, may be delivered to them in the Bank’s branches, or remitted by conventional mail to the address provided to the Bank, and it can enable their accesses to the Call Centre and Internet Banking and activate said services once the User registry process has been completed. The Client waives as of now any reclaim due to delay in reception and/or activation of the aforementioned keys, and of the Token device, as well as denying the reception of them, whichever the involved cause may be, when the bank has the corresponding acknowledgement of receipt. Once the client accesses the Bank’s web site they may activate the Token device, according to the instructions which appear in it
- The Client commits to assigning to themselves a User and Password when registering as an Internet Banking user, and to keep them inconformity to the parameters and security recommendations specified on the Web Site. Likewise, the Bank for security reasons for The User will automatically deactivate access to the service upon entering unsuccessfully the Password in 3 (three) occasions in one same session. The Client may request the unblocking of the service and the reactivation of the user by auto-assigning a new password through the Web Site, through the questions and answers system and/or others similar which may be implemented
- The Password has the same validity judicial effects as the User’s holographic signature, being any proof against this not accepted. The User acknowledges the convenience of changing it from time to time, on their exclusive criteria, for their greater security. The Password and Token Key are secret and non-transferable and therefore the user assumes the consequences of its publication to third parties, thus freeing the Bank from any and all responsibility derived from it. In no moment and circumstances must the User allow the Token to be used by anoter person/other people
- The User instructs the Bank for it to accepts and understand that any connection performed by any individual who provides their user, Password and Token Key generated by the Token and/or security answers must be taken as being performed by him/her. In such a case, and we comply to such requisites, the Bank considers that said instruction has come validly, legally and authentically from the User with no need to carry out, perform or take any other safety measure of any kind. The User waives expressly any right to oppose any defense based on defect of crediting the existence of the inquiry or the use of the Password and/or Token Key, security answer and Token, assuming as essential of the contract every judicial consequence of the use of the system in his/her name
- In case of loss, theft, subtraction and of forgetfulness of the Password, the User commits to communicate to the Bank immediately by written means as to proceed with the unblocking. Every operation performed with the Password up to before the official reception on behalf of the Bank of the Customer’s notice, shall be absolutely valid. Once the notice is received the service shall be blocked and a new Password generated
- The Token assigned to every user will be delivered according to the instructions set forth in the tariff, and when accepted, on GRATUITOUS LOAN, according to Article 1272 of he Civil Code and following, acknowledging expressly them to be property of the Bank, committing to return it to the Bank upon request and/or service cancelation, according to Article 1281 of the Civil Code. The user commits to the custody and preservation, and to give to the token exclusively the use assigned to this contract, not being authorized to grant it to any third party, save for cases of administrative user designation for judicial entities. In case of theft, robbery, loss, or damage that renders the token unusable, the User is required to communicate to the bank immediately via written notice as to block the token, and repay its value, authorizing the Bank to debit any of the User’s accounts, even if it generated an overdraft. Reposition of a new Token will have a cost according to the Bank’s tariff which must be paid for by the User
- The Bank may charge fees for the maintenance and/or use of this service, or any other service implemented in the future. Any modification to applicable fees shall be notified via a publicity add on the Web Site, or any other adequate mean of communication, with 30 (thirty) days before its application. The User expressly authorizes the Bank to debit applicable fees from their current account, even if default or savings account or credit card
- Any article which regulates the Internet Banking Services could be modified totally or Partially by The Bank and shall be communicated in a reliable way to the Customer, who shall express, in writing, their discomfort with said modification in the term of five (5) days after the notification, after which, it will be taken as accepted. In case of a negative answer from the account’s holder, The Bank can proceed in conformity to article 11
- The Bank may, in any moment and with no express cause, suspend or interrupt the provision of the Internet Banking Service. The failure to comply on behalf of the User of any of the assumed obligations, or any of the conditions agreed hereto, will cause automatically the service to cease, as well as their obligation to indemnify the Bank of any damage or prejudice which the irregular use may have caused
- The customer may render void the relation which may arise hereto, with minimal pre-notice of 3 business days, without other responsibility than those derived from expenses generated up to this day, were there any, with no prejudice to the use of traditional systems as to keep operating with the Bank
- The customer accepts the proof of existence of the orders issued by him/her, which arise from the elements which compose the Bank’s informatics system’s registry and likewise any proof which is suitable to credit the demand order, specially the electronic document which are as good as an original. To this effect, the customer allows the Bank to use any adequate to credit the ownership of the issued order. The customer expressly waives the right to question the adequacy or ability of the test, considering this document as essential condition for the access to the system. Any error, inaccuracy or insufficiency incurred upon by the User in the order or instruction issue shall be of his/her sole responsibility, being the Bank relieved of their correction. In the case of contradicting orders the Bank may not perform any of them. Notwithstanding, the Bank may correct them and apply the order according to its understanding, without it generating any type of responsibility for itself
- The Bank is authorized to compensate with existent funs in the Bank belonging to the customer, or to debit the current account, even if on default, or savings account, any sum which may be due in concept of use of this system, specially, and without prejudice to other, expenses, eventual taxes present or future, which would levy the operation or use of the System
- The client by this means expressly relieves the Bank of the duty of banking secret, taking into account that, despite the effort and security mechanisms implemented by the Bank, the information, instruction, data, etc, of any type may be intercepted by third parties. In this last eventuality, THE BANK neither holds itself responsible to the case that any information which refers the client transcends, or suffers as consequence of its use any damage or prejudice to their self or goods, in the effect that third parties (hackers, crackers or phreakers) who, through informatics means and telecommunications, access locally or remotely in a non authorized manner to private information, instructions or provided data, on behalf of third parties. The Bank does not assume any responsibility which derives from any damage or prejudice direct or indirect, related with the access or utilization of the service, including the responsibility related to damages caused by viruses which infect the system or the User’s informatics equipment
- In cases of account of two or more individuals with joint signature use, the present application must be signed by every individual who bind the accounts in attention to the established signature regime. The holders upon signing the present application acknowledge and accept that a number of ‘Electronic Banking Number’ and token as there are title holders will be assigned and that, to all legal effects, the operations performed by an user of the account shall be considered as performed according to the established signature regime, binding all the holders as if it were signed jointly
- With relation to what is established in article 365 of the Civil Code, it is agreed that if any of the clauses or article in this contract were totally or partially null, they will only and exclusively affect said Clause(s) or Article(s). In everything else, this Contract shall continue to be valid and binding as if the party affected by the nullity did not form a part of it, affecting the nullity exclusively to the clause(s) or disposition(s) which were so declared
- For the eventual case of judicial claim, home address shall be considered the one set forth in the Banking Unique Contract or another afterwards declared by the customer, and shall be of application as well the other clauses of the banking unique contract, as well as the those corresponding to Bank’s products
- For all derivate effects of the present, the User submits themselves to the legislation and jurisdiction of the ordinary courts of the city of Asuncion, Capital of the republic of Paraguay
- The Client manifests receiving a copy of the present application, in which the general Conditions and Particular Conditions are found, declaring to know their contact and reach, accepting in all their terms through their signature below.Except in the case it expressly requests the contrary in written, the Customer accepts to access on the web site to all their account statements, be them of Savings Account, Current Account, or any other products and/or services which are maintained or will be maintained with the Bank, authorizing it expressly to not remitting them by another mean. Notwithstanding of it, the first business day of every month, the Bank will place at the Customer’s disposal in the parent offices, the statements in hard copy, being this the date of notice and statement transmission or summary of the Customer’s Bank, to all legal effects
- In case the Bank in any moment remits any account statement or summary to the client by another means, this will be considered as additional to the aforementioned one and will not imply a modification of what was previously established. The client assumes all responsibility of any situation which may arise as consequence of this application exempting the Bank of all responsibility, to him/herself and others
- The client is responsible of the accuracy and the content of their instructions, and of verifying that they are transmitted correctly and carry out the ends desired by him/her. The bank will not have any responsibility whatsoever in case of any loss or delay in case the instructions’ contents are inaccurate or incomplete. For this effect, after the performing of every transaction the system will generate a code with the transaction’s data, which will serve as a confirming document
- JUDICIAL ENTITIES: The SPECIAL CONDITIONS set hereunder, besides the GENERAL AND PARTICULAR ones foreseen above in what they ay correspond, shall be applied to Judicial Entities requesting the Internet Banking Service, being null and void the other clauses which contradict, and thus the acceptance upon signing this application
- This application must be signed by the legal representatives of the Judicial Entities, empowered to perform the act upon the moment of signing this adhesion to the service
- The Bank will activate the quantity of Managing Users requested by the client, who shall be individuals responsible of the User managing and assignation of permits through the Bank’s WEB site, without intervention from the Bank. The functions they can perform are:
a) User Registration
b) User’s Cancellation
c) Limiting User’s faculties
d) Other than the Bank may approve in the future
- The Bank does not assume any responsibility for the functions performed by the Manager(s) and/or User(s). To all legal effects the judicial entity shall always be responsible
